SMS Opt-In Disclosure
Last updated: September 2026
Where consent is collected
Framework First, Inc. runs six text message programs. Consumers consent on one of two web forms, each with an SMS consent checkbox that is unchecked by default and must be actively checked, and consent is never a condition of purchase. The third program is business texting from our staff direct lines to the agencies and companies we work with. The fourth is hiring messages to our own job applicants, who consent on our job application. The fifth is our main office line, which only replies to people who texted our office first or who opted in on our Online Property Analysis form. The sixth is staff messages to our own employees, who consent on our onboarding form. All six are described below.
- Online Property Analysis: the request form at forms.frameworkfirst.com/f/opa, which is also embedded on frameworkfirst.com and our landing pages, for homeowners who request a free phone consultation about their property.
- Feasibility Study Questionnaire: the questionnaire at forms.frameworkfirst.com/f/fs-questionnaire, which homeowners receive after purchasing a feasibility study, for those who want appointment reminders and project updates by text from our client support line.
- Staff direct lines: business texting between our team and the planning departments, permit offices, utilities, inspectors and subcontractors on our projects. No web form; see how consent works below.
- Hiring and HR: the job application at apply.frameworkfirst.com, for job applicants who want interview, working interview and application status messages by text from our HR line.
- Staff messages: the onboarding form at forms.frameworkfirst.com/f/ghl-hr-onboarding-form, for employees who want emergency, schedule and work updates by text from our staff line.
- Main office line: replies from our office to people who texted our main office number first, or who opted in on the Online Property Analysis form above.
Program 1: Online Property Analysis
The Online Property Analysis is a scheduled phone consultation about your property. If you leave the consent box unchecked, we call you instead.
The exact disclosure shown next to the checkbox
By checking the box below, you agree to receive recurring automated text messages (appointment reminders, property analysis updates, and account notifications) from Framework First at the mobile number you provide. Consent is not a condition of purchase; if you would rather not receive texts, leave this box unchecked and we will call you instead. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time. See our Privacy Policy at frameworkfirst.com/privacy and our Terms at frameworkfirst.com/terms. Framework First does not sell or share your mobile information or opt-in consent with third parties or affiliates for their marketing purposes.
Checkbox label: "Yes, I agree to receive text messages from Framework First at the mobile number provided."
Screenshot of the live form
Rendered from the live form, with the consent checkbox in its default unchecked state.
Program details
- Sender: Framework First, Inc., 1610 Moffett Street, Suite C, Salinas, CA. Licensed California modular home builder, MFG #1595931, CSLB #1047146.
- Message types: appointment reminders, property analysis updates, and account notifications for people who requested an Online Property Analysis.
- Frequency: varies. Message and data rates may apply.
- Opt out: reply STOP at any time. You will receive one confirmation and no further messages.
- Privacy Policy: frameworkfirst.com/privacy. Terms and Conditions: frameworkfirst.com/terms.
- Help: reply HELP, call (831) 432-7721, or email hello@frameworkfirst.com.
- Your number and opt-in consent are never shared with or sold to third parties or affiliates for marketing. We do not buy or rent lists, we do not message on behalf of any other business, and we never message anyone who has not contacted us first.
Program 2: Feasibility Study Questionnaire
For homeowners who have purchased a feasibility study from Framework First or are building an ADU with us. After purchasing a feasibility study, the homeowner receives a personal link by email to the Feasibility Study Questionnaire at forms.frameworkfirst.com/f/fs-questionnaire, where they give us the property details we need to complete the study. The questionnaire collects the homeowner's name, email, mobile number and property address. Text message consent is collected on that questionnaire in a section headed "Client Support Text Messages (Optional, Strongly Recommended)". Opening the URL without a personal link shows the questionnaire in a preview state, including the full consent section.
The exact disclosure shown next to the checkbox
By checking the box below, you agree to receive recurring automated text messages from Framework First's client support line, (831) 273-7321, about your feasibility study and ADU project: appointment and consultation reminders, project and build updates, and account notifications. Consent is optional and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time. See our Privacy Policy at frameworkfirst.com/privacy and our Terms at frameworkfirst.com/terms. Framework First does not sell or share your mobile information or opt-in consent with third parties or affiliates for their marketing purposes.
Checkbox label: "Yes, text me at the mobile number above."
The checkbox is optional and unchecked by default. The questionnaire submits with or without it, and we text the homeowner only if they checked it. A spouse or co-owner is never opted in by the homeowner; they receive their own link with their own unchecked checkbox.
Screenshot of the live form
Rendered from the live questionnaire, with the consent checkbox in its default unchecked state.
Program details
- Sender: Framework First, Inc., 1610 Moffett Street, Suite C, Salinas, CA. Licensed California modular home builder, MFG #1595931, CSLB #1047146.
- Sent from our client support line, (831) 273-7321.
- Message types: a confirmation that we received your questionnaire, appointment and consultation reminders, project and build updates, account notifications, and replies to questions you text us about your project.
- Frequency: varies. Message and data rates may apply.
- Opt out: reply STOP at any time. You will receive one confirmation and no further messages.
- Privacy Policy: frameworkfirst.com/privacy. Terms and Conditions: frameworkfirst.com/terms.
- Help: reply HELP, call (831) 432-7721, or email client@frameworkfirst.com.
- Your number and opt-in consent are never shared with or sold to third parties or affiliates for marketing. We do not buy or rent lists and we do not message on behalf of any other business.
Program 3: Staff Direct Lines (Business Texting)
Our project coordinators, permit specialists and operations staff each have a direct business phone line. They use it to text the businesses and public agencies we work with on client projects: city and county planning and building departments, permit offices, utility companies such as PG&E, inspectors, and licensed subcontractors. These messages are conversational and operational, such as permit status, document requests, inspection scheduling and subcontractor scheduling. This program never texts consumers and never sends marketing.
How consent works
Every recipient has an existing business relationship with Framework First on a specific project, and we text them only in one of two situations:
- They texted or called that staff member's direct line first, and the conversation continues by text.
- During a phone call about an active project, they agreed to be followed up with by text at that number. Our first text names Framework First and the project and says they can reply STOP at any time.
Anyone who has not contacted us and has not agreed on a call is called, not texted. Every call and text on a direct line is logged against the project in our project management system with its date and time.
Program details
- Sender: Framework First, Inc., 1610 Moffett Street, Suite C, Salinas, CA. Licensed California modular home builder, MFG #1595931, CSLB #1047146.
- Sent from the individual staff member's Framework First direct line.
- Message types: permit application status, document requests and replies, inspection scheduling, subcontractor scheduling and confirmations.
- Frequency: varies with project activity. Message and data rates may apply.
- Opt out: reply STOP at any time. You will receive one confirmation and no further texts from that line.
- Privacy Policy: frameworkfirst.com/privacy. Terms and Conditions: frameworkfirst.com/terms.
- Help: reply HELP, call (831) 432-7721, or email client@frameworkfirst.com.
- Numbers are never shared with or sold to third parties or affiliates for marketing. We do not buy or rent lists and we do not message on behalf of any other business.
Program 4: Hiring and HR Messages
Framework First sends text messages to people who applied for a job with us and opted in on our job application: interview and paid working interview scheduling, reminders and confirmations, and application status updates, including next steps for applicants who receive an offer. This program never sends marketing and never texts anyone who has not applied and opted in.
Where consent is collected
Applicants opt in on our public job application at apply.frameworkfirst.com. After typing their own mobile number, the applicant sees a separate text message checkbox. It is unchecked by default and is not required to submit the application. The opt-in is recorded with the applicant's record at the time of submission.
The exact disclosure shown next to the checkbox
Text me too. I agree to receive automated text messages from Framework First about my application, such as interview scheduling and status updates, at the mobile number I provided. Consent is not a condition of employment or of applying. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time.
Program details
- Sender: Framework First, Inc., 1610 Moffett Street, Suite C, Salinas, CA. Licensed California modular home builder, MFG #1595931, CSLB #1047146.
- Sent from the Framework First HR text line, (831) 783-5269.
- Message types: interview and working interview scheduling, reminders and confirmations, and application status updates.
- Frequency: varies with where you are in the hiring process. Message and data rates may apply.
- Opt out: reply STOP at any time. You will receive one confirmation and no further texts from this line.
- Privacy Policy: frameworkfirst.com/privacy. Terms and Conditions: frameworkfirst.com/terms.
- Help: reply HELP, call HR at (831) 800-2134, or email hr@frameworkfirst.com.
- Consent is not a condition of employment or of applying. Numbers are never shared with or sold to third parties or affiliates for marketing.
Program 5: Main Office Line
Our main office number, (831) 432-7721, is published on every page of frameworkfirst.com. Calls and texts to it reach our office team on our office text line, (831) 220-3882. The office uses that line to answer the people who contact us: questions about building an ADU, scheduling or confirming an appointment, and pointing a caller to the right team, such as our client support line for existing clients or our careers page for job seekers. This program never sends marketing and never texts anyone who has not contacted us first or opted in.
How consent works
The office texts a person only in one of these situations:
- They texted our main office number first. Our reply continues the conversation they started, about the topic they raised.
- They checked the optional SMS consent box on our Online Property Analysis form, which is unchecked by default and is not required to submit the form, using the exact disclosure shown on this page.
A person who only called, and did not text us or opt in, is called back, not texted. The first text from the office names Framework First and says they can reply STOP at any time. Texts may include a link to one of our own pages, such as our job listings at apply.frameworkfirst.com or our client portal. We never use link shorteners.
Program details
- Sender: Framework First, Inc., 1610 Moffett Street, Suite C, Salinas, CA. Licensed California modular home builder, MFG #1595931, CSLB #1047146.
- Sent from the Framework First office text line, (831) 220-3882, which our published main number (831) 432-7721 routes to.
- Message types: replies to questions, appointment scheduling and confirmations, and directions to the right Framework First team or page.
- Frequency: varies with the conversation. Message and data rates may apply.
- Opt out: reply STOP at any time. You will receive one confirmation and no further texts from this line. Reply START to opt back in.
- Privacy Policy: frameworkfirst.com/privacy. Terms and Conditions: frameworkfirst.com/terms.
- Help: reply HELP, call (831) 432-7721, or email hello@frameworkfirst.com.
- Numbers are never shared with or sold to third parties or affiliates for marketing. We do not buy or rent lists and we do not message on behalf of any other business.
Program 6: Staff Messages
Framework First sends text messages to its own employees who opted in on our new hire onboarding form: emergencies and safety alerts, schedule changes and conflicts, weather or job site updates, and day-to-day work communication. This program never sends marketing and never texts anyone who is not a Framework First employee who opted in.
Where consent is collected
Employees opt in on our onboarding form at forms.frameworkfirst.com/f/ghl-hr-onboarding-form. Directly under their personal phone number, they see a separate text message checkbox. It is unchecked by default and is not required to submit the form. The opt-in is recorded with the employee's onboarding record at the time of submission.
The exact disclosure shown next to the checkbox
Yes, text me. I agree to receive automated text messages from Framework First HR about my job, including emergencies, schedule changes and conflicts, and work updates, at the personal phone number above. Consent is not a condition of employment. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
Program details
- Sender: Framework First, Inc., 1610 Moffett Street, Suite C, Salinas, CA. Licensed California modular home builder, MFG #1595931, CSLB #1047146.
- Sent from the Framework First staff text line, (831) 243-5551.
- Message types: emergencies and safety alerts, schedule changes and conflicts, weather or job site updates, and work communication.
- Frequency: varies with the work schedule. Message and data rates may apply.
- Opt out: reply STOP at any time. You will receive one confirmation and no further texts from this line.
- Privacy Policy: frameworkfirst.com/privacy. Terms and Conditions: frameworkfirst.com/terms.
- Help: reply HELP, or email hr@frameworkfirst.com.
- Consent is not a condition of employment. Numbers are never shared with or sold to third parties or affiliates for marketing.
Full SMS program terms: frameworkfirst.com/terms/#sms-terms. Privacy Policy: frameworkfirst.com/privacy/#sms.